LEARN

Looking to learn about how to rent, buy or lease from DRIVING FORCE? Check out the guide topics below.

Electrics and Hybrids
After Hours Drop Off

Many of our branch locations have an after-hours key drop, allowing you to return your rental even when we’re closed. Please park your rental in a designated parking area.

Car Seats
Car Seats

DRIVING FORCE does not provide child car seats. If you’re flying to your destination and you plan on being picked up by our shuttle service, note that you will need to have appropriate seats.

CarFax Vehicle History
CarFax Vehicle History

The industry standard in vehicle documentation, Carfax checks and reports on information critical to your purchasing decision. This trusted tool takes away the guesswork. Ask our sales staff.

Commercial Damage Policy
Commercial Damage

In an ideal world, commercial vehicles operate for tens of thousands of kilometres incident free. In the real world, the life of an industrial vehicle can include bumps and bruises.

Commercial Passenger Use
Commercial Passenger Use

Many of our locations offer high capacity vans accommodating more than seven passengers. These are popular with customers who need to accommodate a family or small group in a single vehicle.

Damage & Record360
Damage & Record360

We're focused on providing an excellent experience every time, and we’re very particular about the quality and condition of the vehicles we rent. Our inspection process ensures that damage isn't missed.

DF Express
DF Express

Whether you’re an occasional renter or a regular DRIVING FORCE customer, DF Express can make your experience quicker and more convenient. Filling out and saving your DF Express profile allows us to prepare your paperwork.

Drop Charge Option
Drop Charge Option

Picking up a vehicle at one location and dropping it off at another can often be arranged if you call us about it in advance. The decision on whether to allow this remains with the branch manager of your pick up location.

Electrics and Hybrids
Electrics and Hybrids

Some of our locations offer hybrid or electric vehicle options. If you’re interested in trying one, please contact us directly and inquire about alternative fuel rentals. We are excited to be part of the EV solution.

Employee Discount Programs
Employee Discount

If you’re a business owner or a manager, your employees are an important factor in the success of your business plan – in all likelihood, THE MOST important part. We feel the same way about our own team.

Extra Cleanup Charges
Extra Cleanup Charges

We want you to enjoy your rental experience, and we understand that weather, time and your itinerary all influence how clean you can keep your vehicle.

Extra Hours Policy
Extra Hours Policy

Unlike hotels, your vehicle rental period is determined by when you originally picked it up. We base our charges on each 24-hour period starting from that initial pick-up time – not on the business day.

Foreign Licences
Foreign Licences

If you’re planning to visit us from another country, we'll need to record your licence information as part of the rental process. Ask us during the reservation process if you have any questions or concerns.

Fuel Cards
Fuel Cards

Combine driver convenience with superior tracking capabilities and expense control by using DRIVING FORCE commercial fuel and maintenance card solutions - your fleet manager can set acceptable limits.

Fuel Charge Policy
Fuel Charge Policy

It pays to avoid a last-minute rush to return your rental. Please allow yourself time to completely refuel your rental vehicle before you drop it off with us. Your Rental Consultant can explain the policy.

GPS & Navigation Systems
GPS & Navigation Systems

We do not provide aftermarket navigation units for rent, but you can easily hook up your own unit into your rental. Factory navigation features may be available on some models.

Kilometre Plans
Kilometre Plans

If you’re planning for flexibility in your travel itinerary, you may also want it in your rental plan. We encourage customers to discuss their travel plans during the reservation or pick-up process.

Long Term Commercial
Long Term Commercial

Seasonality can have huge effects on your business. Letting your cash sit in the parking lot four months out of the year doesn’t make a lot of sense, but renting by the day could end up costing you.


90 Day Guarantee
90 Day Guarantee

As a DRIVING FORCE Certified used vehicle, your purchase is covered by a powertrain guarantee covering 90 days or 5,000 kilometres – whichever happens first. Read to learn more.


Off Road Use Policy
Off Road Use Policy

Our rental vehicles are to be driven on government maintained roads. Any damage incurred to the vehicle by taking it off-road will be the responsibility of the renter.


Promotions & Discounts
Promotions & Discounts

We love to help charities, groups and associations promote their causes. Sometimes we participate in their activities and support them through special discounts.


Reservation Change Policy
Reservation Change Policy

Plans can change. What you need tomorrow might be different than yesterday. We get that, and we’ve made flexibility central to how we handle reservation change requests.


Secondary Driver Policy
Secondary Driver Policy

If you plan on having a second person drive your rental vehicle, that person must also meet the requirements to rent, including age, credit card, licence etc. Spouses are considered secondary drivers.


Shuttle Service
Shuttle Service

If you plan on having a second person drive your rental vehicle, that person must also meet the requirements to rent, including age, credit card, licence etc. Spouses are considered secondary drivers.


Smoking
Smoking

For the comfort of all renters, smoking is prohibited in DRIVING FORCE rental vehicles. This applies to any form or type of smoking, including cigarettes, pipes, cigars or vaping.


Special Commercial Packages
Special Packages

While it’s great to have standard trucks, vans and SUVs available, many of our commercial customers need specific equipment installed before their rental truly meets their needs.


30 Day Exchange Program
30 Day Exchange

Even if it's a great buy, it’s possible you didn’t make the right buy for you. With us, you still have options after you drive your purchase home. Our Sales Consultants can give you all the details of this program.


Towing
Towing

Many of our rental vehicles come factory equipped with trailer hitches. Many factors must be considered in safely towing a trailer - we cannot ensure that the trailer being towed is appropriate.

24 Hour Roadside Assistance
Roadside Assistance

Every DRIVING FORCE rental offers 24-hour roadside assistance, should your vehicle become unsafe to drive due to mechanical failure or other mishaps. our Rental Consultant will go over the details.

Under 25 Policy
Under 25 Policy

DRIVING FORCE welcomes drivers aged 21-24. Drivers in this age group must satisfy the same identification and licence requirements as other customers, and will be charged a $35 per day under-age surcharge.

Upgrade Options
Upgrade Options

Some of our vehicles are available in different trim levels, with higher levels offering features like satellite radio, built-in WiFi or GPS navigation. If you require specific features, please contact us with your needs.

Violations Citations And Toll Charges
Violations

Our team will let you know if any charges are incurred while our rental vehicle was in your care. Generally, tickets and a service charge are billed to your credit card unless you make alternate arrangements with us.

Wheelchair Accessible Vans
Wheelchair Vans

Many of our branches carry wheelchair accessible vans available for rental. Because we offer products from several different suppliers we suggest you call the location directly.